Everybody Love Us
Raymond Plumbing was established in 2006 by dedicated owner, Mark Raymond. Previous to this, Mark – who has worked as a maintenance plumber since the age of 17 – was self-employed as a sole trader plumber and gained an in-depth experience about what unique needs customers in the Cairns region have.
As Mark’s reputation as a fantastic plumber spread and business boomed, he decided to employ extra staff to keep up with the demand. He’s never looked back!
Mark strongly believes that you get out what you put in, so he invests heavily on his staff’s training and development, equipment, and constant betterment of his business’ practices. Mark has a passion for training and as a result, Raymond Plumbing’s mission statement is this:
To provide an excellent product in a safe and reasonable manner achieved by constant training and development.
From the moment they are employed, the trainees at Raymond Plumbing start by completing a 4 week long intensive training course supervised solely by the boss and team leaders, before moving onto a less intense three weeks of further induction training that preps them for their role. It doesn’t stop there though – training and development continues indefinitely for every employee, through regular training sessions for retraining and reviewing of skills, practices and policies. Huge investments go into these training programs, so that this tight-knit team of employees are able to perform to the best of their ability.
Raymond Plumbing’s first-class training program is boosted by state-of-the-art training areas, including gas equipment, gutter training, backflow, TMV, leak detection training, harness training, jetter and camera training areas. This all equates to a friendly and professional team who have a great bond with each other, are trained in the absolute latest skills with the most advanced technology and have absolute respect for their customers.
The staff at Raymond Plumbing are currently the best and they can only get better in the future, so call them for a free quote to find out just how great they are!
Most businesses have a ‘team’ but at Raymond Plumbing, we have a family! During the recruitment stage, we carefully assess applicants to ensure that they are not only fully qualified for the role, but also a good fit with our existing employees.
We then ask them to participate in a rigorous training program that hones their skills way beyond the basics and gives them the knowledge to deal with almost any plumbing problem that crops up.
We also ensure that all of our employees have amazing social skills and can demonstrate a high level of respect for our valued customers. This means that you’ll never have to feel uncomfortable having one of our plumbers working in your home or on your property.
When you call us for a plumbing job, we quickly send out one of our awesome plumbers who get your job done quickly, professionally and with a smile. You’ll never be disappointed and that’s why everybody loves Raymond Plumbing!