The founder of Raymond Plumbing, Mark Raymond, had a very early start in the plumbing industry. Born in South Australia in 1971, Mark attended the Goodwood Technical High School – a trade school – at age 12. The trade experience he gained every day at this school kick-started his love of plumbing and gasfitting.
Mark joined the military at age 17 and during his service, he completed a plumbing and gasfitting apprenticeship. He also helped build the RAAF base in Scherger, worked on the Range control building in Singleton and also completed Facilities Management in Canberra for the Chief Engineer Office at Duntroon Army Barracks.
After leaving the military, Mark moved to Cairns and began working as a maintenance plumber. 12 years ago, he decided to start his own plumbing business. Ever since, Raymond Plumbing has flourished and Mark is thrilled to be doing what he loves to do, every single day!
On his days off, Mark enjoys bushwalking, running, bird watching, astronomy and rock collecting. He has a deep love of learning, so continuously pursues activities like learning new languages (he speaks Arabic and Spanish), acting classes and he is also involved in his local Business Network International group.
Mark completed his plumbing apprenticeship in England and has also had the good fortune to work as a plumber further abroad in Spain and Sweden. Thankfully, Mark brought his extensive experience of plumbing and gasfitting to Australia and is now one of Raymond Plumbing’s greatest assets. As manager, Mark is one truly dedicated guy. He is exceptionally well-organised and always goes the extra mile to ensure all our customers are 100% happy. In his spare time, Mark enjoys his hobby of landscape photography – you’ll find one of his photos on the wall of our office.
Fiona gained extensive experience in the service industry around Cairns, predominately in the security sector, before we had the great pleasure of recruiting her to the Raymond Plumbing team. Prior to working with trade companies, Fiona also excelled in various roles with Real Estate Agencies and as a Personal Assistant at a Government Agency whilst living and working in England for several years. This vast experience has given her an amazing grasp on understanding what every customer wants and needs – she’s our customer service guru! Outside of work, Fiona loves travelling, music and interior design.
With fifteen years’ experience, natural problem-solving abilities and a calm and helpful attitude, Tom is the perfect person to be in the role of Plumbing Supervisor with Raymond Plumbing. His colleagues marvel at his vast and unsurpassed knowledge of general plumbing and this knowledge is backed by an extremely good work ethic. If you have a tricky plumbing problem that other plumbers have had trouble solving, Tom is the man you’ll want to fix it! Outside of work, Tom spends his time enjoying the company of his much-loved family and is also a keen cyclist.
After emigrating from South Africa, Louis completed his plumbing apprenticeship in Australia and has been busy mastering his trade since, sharply honing his skills in gas and in particular gas appliances. Louis is sought out for his high level of knowledge and his friendly nature makes him a great plumber to work with and learn from. Louis loves spending time with his family in beautiful Cairns and enjoying life in general.
Originally from Italy, where he was a plumber for twenty years, Johnny moved to Australia hoping to secure a plumbing job in Cairns. Upon meeting Johnny, Raymond Plumbing was delighted to sponsor him due to his excellent plumbing knowledge and exceptional work ethic. His passion is football (soccer), family, as well as great food and wine.
Emmanuel arrived in Australia as a refugee from Liberia (Africa) and was educated in the art of plumbing via a plumbing apprenticeship in Townsville. Once becoming a fully qualified plumber, Emmanuel moved to Cairns and has been working at Raymond Plumbing ever since. Emmanuel constantly impresses his colleagues and customers with his dedication and attention to detail. Outside of work, Emmanuel is passionate about two things – his family and football (soccer).
Murray’s extensive experience in maintenance plumbing has given him the skills needed to spot and solve almost any plumbing problem. In fact, Murray is so knowledgeable that he often adds to the collective knowledge of the Raymond Plumbing team during meetings, training and everyday interactions – an extremely valuable trait. Murray is an extremely empathetic individual who will go out of his way to help out those in need. Outside of work, Murray enjoys spending as much time as possible with his family.
Stuart is highly experienced in maintenance plumbing as well as domestic and commercial plumbing. If there is anything technical that needs working out or working on in the plumbing world, Stuart is the person to call. A super-fast learner, Stuart has mastered a number of technical plumbing concepts – such as Zip Heaters, TMV and Backflow – to an exceptionally high level. A keen cook, Stuart often entertains friends and family which includes his two rescue dogs.
Originally from England, Richard spent five years working in Darwin before moving to Cairns and joining the Raymond Plumbing team. Richard has extensive gasfitting experience as well as maintenance and construction plumbing knowledge. Richard has an inquisitive nature, leading him to be open to continuous learning and has also gained him the respect and admiration of his colleagues. Richard is another team member who loves soccer and spending time with his family exploring the local region.